--- title: Changing your Hosted-Cloud DentalWriter Password description: Steps on changing hosted (cloud) DentalWriter password --- [Skip to content](https://help.niermanpm.com/dentalwriter-desktop/knowledge/changing-your-hosted-cloud-dentalwriter-password#main-content) English Show submenu for translations [More support](https://help.niermanpm.com/dentalwriter-desktop/kb-tickets/new?hsLang=en) ![DW Logo (1).png\]](https://help.niermanpm.com/hs-fs/hubfs/DW%20Logo%20(1).png?height=40&name=DW%20Logo%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.niermanpm.com/dentalwriter-desktop/kb-tickets/new) - Go to DentalWriter.com Go to DentalWriter.com Welcome to the DentalWriter Desktop Knowledge Base. Let's Find an Answer. - There are no suggestions because the search field is empty. 1. [DentalWriter Desktop/Server](https://help.niermanpm.com/dentalwriter-desktop?hsLang=en) 2. [Software Guides & Tutorials](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en) 3. [Hosted Cloud DentalWriter](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#hosted-cloud-dentalwriter) # Changing your Hosted-Cloud DentalWriter Password ## Steps on changing hosted (cloud) DentalWriter password You are provided with an initial password upon receiving your secure account (login) information. You will be prompted to change and create your own password upon logging into the RDP environment for the first time and after any password changes. The same username and password must be entered both in the hosted website & RDP environment to comply with two-step authentication login. **Important: **The username and password are not the same as used to access Main DentalWriter home page and resources. Such as Niermanpm.com. CrossCode.com, etc. That username and password are shared throughout the office, and all users use the same username and password for access. Whereas your Hosted DentalWriter username and password are unique to each person’s login to access DentalWriter application. The following steps will guide you through the process: Launch your Internet browser (Internet Explorer/Safari), go to your login page: [https://hosted.dentalwriter.com](https://hosted.dentalwriter.com/RDWeb/Pages/en-US/login.aspx?ReturnUrl=/RDWeb/Pages/en-US/Default.aspx) **FIRST LOGIN** • Enter your assigned UserName & provided temporary password. You will have received this in advance either verbally or by e-mail. ***Type*** your UserName and temporary password in fields provided. Then select ***Sign In*** button. ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612146original2CGnbf8P3NAsFaQAklbA5I0voachnVvESQ.png) • The next window that opens, you will now be required to select change. In the message below Your password has expired. Click here to change it. Select here. ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612150originalf9R-wRVpuU2Fhx0XfZkjsARgYHD-aYqJzA.png) • ***Type*** your assigned UserName in first (Top) field provided. ***Type*** your temporary password in ***Current password*** field, ***Type*** a new password in the ***New Password & Confirm New Password*** field then select the ***Submit*** button. **NOTE:**  The password must meet the following criteria:  • At least 8 characters in length  • Does not contain your account or full name  • Contains at least three of the following four-character groups: -       English uppercase letter (A-Z) -       English lowercase letter (a-z) -       Numeral (0-9) -       Non-alphanumeric characters (such as !, $, #, %) ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612228originald0MYYPDg_Z3R5zUSPib2JMti0533QnYHZA.png) • The next page will load with a message that Your password has been successfully changed Select the ***OK*** button to login. ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612232originalSxXJeoc8eOcgIf2OEaegvK4EVxubqFPjOQ.png) • After successful login ***select/click*** the DentalWriter Icon tile one time. ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612251originalrCw6XzQNhfhGIsplLk3FZW5Yc0ogHVvTFg.png) • The RDP session will begin download. Once RDP download complete, Click to open. ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612257originalEklJFy_7JMhcjKDofNP3bvwMq-yV_qbDjg.png) **Please Note**: Your password is set to expire every **60 days** and you will be required to change it using the same steps above. **SECOND LOGIN** • Select the ***Connect*** button once RemoteApp program launches. ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612266originalJOJe9zEpO4rP-nI_Ea6gIs0DAzpMhwJuFg.png) • ***Type*** your assigned UserName and New password in the fields provided, then select ***OK*** ![](https://help.niermanpm.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction22030612284originalmi7kSzC0qnKOwJRvmq7DIkxgBqwY68tiyQ.png) - [Getting Started](https://help.niermanpm.com/dentalwriter-desktop/getting-started?hsLang=en#main-content) - [Installation](https://help.niermanpm.com/dentalwriter-desktop/getting-started?hsLang=en#installation) - [The 4 Step Process](https://help.niermanpm.com/dentalwriter-desktop/getting-started?hsLang=en#the-4-step-process) - [Software Guides & Tutorials](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#main-content) - [Ledger/Accounting/Patient Statements](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#ledger-accounting-patient-statements) - [Patient Visits/Forms](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#patient-visits-forms) - [Medical Claims & Codes](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#medical-claims-codes) - [Miscellaneous How-To's](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#miscellaneous-how-tos) - [Nierman Medical Billing Service](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#nierman-medical-billing-service) - [Hosted Cloud DentalWriter](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#hosted-cloud-dentalwriter) - [QuickLetter Templates](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#quickletter-templates) - [DentalWriter Update Summaries](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#dentalwriter-update-summaries) - [Recall/Treatment Plans](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#recall-treatment-plans) - [Online Patient Questionnaires](https://help.niermanpm.com/dentalwriter-desktop/software-guides-tutorials?hsLang=en#online-patient-questionnaires) - [Customizing DentalWriter](https://help.niermanpm.com/dentalwriter-desktop/customizing-dentalwriter?hsLang=en#main-content) - [Customization](https://help.niermanpm.com/dentalwriter-desktop/customizing-dentalwriter?hsLang=en#customization) - [Configuration](https://help.niermanpm.com/dentalwriter-desktop/customizing-dentalwriter?hsLang=en#configuration) - [Reporting](https://help.niermanpm.com/dentalwriter-desktop/reporting?hsLang=en) - [Troubleshooting](https://help.niermanpm.com/dentalwriter-desktop/troubleshooting?hsLang=en) [![Chill listening crop-3](https://help.niermanpm.com/hs-fs/hubfs/NPM%20logo.png?width=61&height=24&name=NPM%20logo.png "Chill listening crop-3")](https://www.NiermanPM.com) DentalWriter Desktop/Server Help Center Copyright © 2026, Nierman Practice Management