Getting Started with DentalWriter Software

For dental practices getting started with the DentalWriter software for implementing & streamlining medically necessary services, medical documentation & medical billing.

Your DentalWriter software is designed for dental practices who offer medically necessary services in the dental practice setting, such as oral appliance therapy for sleep apnea, TMJ disorder diagnosis & treatment services, and surgical services such as accidental injury, bone grafts, implants, frenectomy, tumor/lesion removal, etc.

This guide will walk you through getting your DentalWriter set up for success, and offer suggested training guides and videos for the whole team.

Step 1: Installation
You will receive an e-mail to your registered e-mail address (the e-mail address that was provided upon purchase of the software) with instructions to download & install the software. Should you require any assistance, our technical support team is happy to assist. You can schedule an appointment at your convenience by clicking here.
*Hosted Cloud Clients: skip this step. One of our knowledgeable team members will reach out to go for log in assistance once your hosted cloud DentalWriter is successfully set up.

Step 2: Set up provider, practice & billing details
This is an important step to ensure your DentalWriter has the information about your practice to successfully generate narrative reports (SOAP notes) and complete medical claims, for example.


Step 3: Training for the whole team
Our "getting started by role" videos are focused on the areas of interest for the front desk/admin team, the doctor & clinical team, and the medical biller.

Front Desk/Admin Team (part 1 & 2)



  Doctor & Clinical Team:


Medical Biller:

You can also schedule in for a one-on-one training session with one of our knowledgeable DentalWriter trainers here.

Ongoing Support, Training & Education
Our team understands that support, training & education is not just when you're first getting started, it is throughout your journey! The DentalWriter Help Center is packed with resources to help you learn both the software itself, as well as medical billing in dentistry and clinical topics: 

  • Recorded Study Groups
    Medical billing in dentistry (sleep apnea, TMJ/pain disorders, oral surgeries) and clinical topics for sleep apnea, TMJ/pain disorders, and practice growth.
  • Software Training Videos
    Including set up, getting started by role, customizing your patient questionnaire & exam forms, reporting options, and more.
  • Knowledge Base Articles
    Searchable & helpful how-to guides for the DentalWriter software, as well as information articles for medical billing in dentistry.
  • Live Webinars
    Register anytime to attend live online sessions for DentalWriter software training as well as our study group sessions.
  • Forums
    Search your questions or post new ones to the forums!
  • CrossCode Online
    For crosscode reference sheets, claim examples, and CDT to CPT crosscoding.


Interested in attending one our renowned CE programs for medical billing, sleep or TMJ disorders? We have both virtual and live options available. Check out the schedule here.